Friday, November 14, 2025

Hot Tub Has Arrived

What a glorious day today was! Our hot tub has arrived and should be up and running by the end of the week!! ♨️ 


We waited 8 weeks for delivery. We were very lucky and happened to get the last spot on the truck. The way the company works is that they take orders and fill a delivery truck before the tubs are customed made and then shipped. The person who ordered the first tub had to wait about 12 weeks for the truck to fill and then the tubs to be made.

Our sales person, Tom, was very knowledgeable and patient as I sat in every tub checking to see if I would drown or not. Most of the tubs were too deep for me and while he knew this already he humored me and let me figure that out for myself!!

We decided to go with the Caldera Utopia Niagara Spa. It claims to have 7 seats but that usually means it seats 4 comfortably. We went with this one because there are different sized seats. As Mike and I are almost a foot different in height we need different seating options. So 2 of the 4 bucket seats fit him perfectly and 2 fit me perfectly. Win, win for both of us!

We went with the grey color for the outside or Ash as they call it, Midnight Canyon for the inside and a Chestnut Grey cover! Matches the patio perfectly!!

A few days before delivery we went into the store and Tom gave us an hour tour of what we need to know about the tub. We brought in a sample of our water and he tested it for chemicals and told us exactly what we need to add to get it ready for use. He also provided us with all the needed chemicals (included in the price of the tub) and of course the rubber ducky 🐥 that is mandatory in every tub and a shark 🦈! 

4 people arrived to deliver the tub and set it up for us. They lined the patio with boards to protect the pavers as they dragged the hot tub to the cement pad.

Once in place they removed all the packaging, cleaned the interior, removing the foam debris and water that dripped from previous testing, installed the cover lift, and lastly removed the front panel that contains the salt cartridge and the FreshWater IQ Monitoring System. The salt cartridge makes chlorine and the monitoring system tests chlorine, pH, and salt levels and displays them on the panel. We can also decide not to use either system and take care of the chemicals ourselves.


They then placed it exactly where I wanted it. I took out a tape measure and had them move it so it was exactly centered on the pad as that would drive me crazy if it was half an inch off! They were very patient and kind and understood where I was coming from. Better now than when it is filled with 400 gallons of water. 

The electrician showed up on Wednesday and started to work on the stuff neither of us wanted to do. Primarily crawling under the house and dragging cables the length of it!


He dug down to 20 inches which is not fun and here you can see he is testing to ensure he has enough conduit, and he did!


Bryson was very considerate of the flower bed he had to dig through to lay the conduit and even put the cobles back when done! 


He placed the conduit discreetly around the concrete pad so it is not visible from the patio and he secured it in place.


The hot tub looks like it always belonged there!


Thanks Bryson and congrats on your first hot tub install!